The Department of Health and Human Services (HHS) Office of the National Coordinator for Health Information Technology (ONC) has developed a framework of best practices for healthcare provider organizations to use to improve the collection of patient demographic information. ONC hopes that healthcare provider organizations will use this framework to assess their patient demographic collection processes to identify strengths and areas for improvement.
ONC, the office responsible for most health IT policy within HHS, collaborated with the CMMI Institute (no relationship to the Center for Medicare and Medicaid Innovation within CMS), to develop this framework called the Patient Demographic Data Quality (PDDQ).
The goal of the PDDQ Framework is to help organizations ensure that the formulation, agreement, approval, and implementation of adopted standards and processes will be effective and sustainable and support the minimization of the number of duplicate records across the industry, ultimately improving outcomes.
The PDDQ Framework is intended to help organizations evaluate themselves against key questions designed to understand how effective their patient demographic information processes are compared to what ONC believe should be the benchmark and to help stakeholders improve.
Similar to how most HHS frameworks of this nature are structured, the PDDQ includes five primary categories, each with their own process areas. The five primary categories are data governance, data quality, data operations, platform & standards, and supporting processes. There are a total of 19 process areas across these five categories.
As always, ADVOCATE will keep you up to date on this and all issues impacting radiology as they become available.
Kirk Reinitz, CPA